Every organization and its people experience some level of change on a consistent basis. However, how that change is presented, implemented, or adopted depends on a framework known as Change Management.
Organizational change typically includes the following:
Business Process Change
Crisis Management
Customer Regulation
Departmental Restructure
Globalization Strategy
Government Regulation
Hardware/Software Change
Performance Improvement
Strategic Branding
Workforce Transition
The success of a risky, costly, or critical business change cannot be left to chance. Therefore, to reap the expected benefits and results of change, you must guide your organization through the change process using proven tools, techniques, and processes that change management delivers.
THAT'S WHERE WE COME IN
Best Practices for Change Management
Business Change Consulting (BCC) partners with you to help drive critical change initiatives that impact how people do their jobs. BCC works to ensure the “people-side” of change is given the necessary focus and effort that increase employee adoption of the change and minimize business disruption.
Business Process Mapping
Change Readiness
Communication Strategy
Leadership Coaching
Project Management
Resistance Planning
Sponsorship Support
Stakeholder Management
Talent Assessment
Training Planning
OUR EXPERTISE
Activity Roadmap
Ongoing, visible, and active leadership is critical to the success of every change effort. We take the guesswork out of the change process and help to define and develop the roadmap of activities that the change sponsor can rely on to ensure adequate involvement.
Communications Planning
Don’t underestimate the impact of managing this critical function of the change process. Your team needs to know and understand WHAT and WHY things are changing and they want to hear it from the managers and leaders. We help you craft the right messages for the right audience at the right time. We help you ensure your teams are kept abreast of the change and the benefits to them throughout the entire change initiative.
Leadership Coaching
Sometimes leaders can be overwhelmed with the changes underway while also ensuring the stability of the current environment, the receptivity to change of their current teams, and their ongoing involvement and input to the change effort. We work with your managers and supervisors to help them provide the proper support to their direct reports throughout the change effort.
Post Rollout Support
Once a change is implemented, reinforcing that change is just as important as the change itself. We understand that the sooner you recognize the benefits of the change, the better the organization operates. Our team works with you to implement the necessary processes that enable adaptation and adoption of the change.
Resistance Planning
Don’t expect everyone to like or accept the changes underway. Expect resistance and plan for it. Being proactive to change resistance is just as important as responding to resistance. We help you identify the areas of resistance before, during, and after your change initiative and take the preventative and corrective actions to manage it.
Training Planning
Don’t expect your teams to know how to accomplish the new tasks without adequate information and skills. Training is generally the last thing considered or implemented during the change process. The smallest change can reap havoc in the workplace causing business slow down and disruption. We help you design, document, and delivery relevant, repeatable, and retainable learning solutions for your team.
